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General

“Sanrio Characters and The Missing Treasure” www.sanriotreasurehuntbkk.com is operated by Tokyo Gets in accordance to rules and regulations. Participants who have purchased tickets agree to comply with the rules and regulations related to “Sanrio Characters and The Missing Treasure”. Participants agree to the following:

  1. If there is any reason to suspect that a participant’s information is false, incorrect, not up-to-date or incomplete, the organizer may suspend or cancel the participant’s registration and refuse them at will.
  2. Any disputes stemming from participation in “Sanrio Characters and The Missing Treasure” shall have basis on Thailand law and must be submitted for arbitration to be carried out in Thailand.
  3. Organizers reserve the right to use any photographs, video or sound recordings of the event for legitimate purposes, including commercial advertisement.
  4. Organizers reserve the right to modify rules and regulations without any prior notification or any given reason.
  5. All installation are not place in the restricted area.

About Admission

  1. All participants should be admitted with valid admission tickets to enjoy the event and each valid admission ticket is eligible for admits one person only.
  2. Children aged above 2 must purchase an individual admission ticket. We recommend children shall be accompanied by adult since the puzzle might be too complicated. Ticket price is regardless of age.
  3. Admission ticket with selected date is available for sale online at https://www.eventpop.me/. Ticket must be purchased 24 hours prior to the selected date. Visa, Master Card and JCB are accepted.
  4. Current date admission ticket is available at on-site ticketing counter only. Only cash payment is accepted.
  5. On-site ticketing counter operates from 10:30 to 20:30 during the event period.
  6. Each Admission Ticket is eligible for one admission and for specific date stated only. Tickets are not changeable and refundable.
  7. Organizers reserve the right to refuse admission of the admission holders if any details on the admission have been omitted or altered or if the ticket is damages, defected, or otherwise mutilated.
  8. Ticket holders shall comply by any other regulations or house rules applicable to Central World and event area.
  9. Special gift redemption are available from 10:30 to 21:30 after participants submit the answer sheet at the goal counter with the same date ticket is purchased.
  10. Event contents and facilities are subject to change without prior notice.
  11. Participants should not destroy or damage any decoration, photo panels and hint panels at event area.
  12. Event related decorations are installed at public area of Central World, please do not enter prohibited areas.
  13. No storage area or locker is available at the event area. Please take good care of your personal belongings. Organizers are not responsible for any losses.
  14. Audio and video recording are strictly prohibited for all hint panels and treasure box. The use of tripod and flash are also forbidden in the event area. Venue staff and security guards are entitled to take appropriate action to stop and deal with such acts.
  15. We welcome participants to share their experiences (E.g. Online platform), but to ensure all participants can enjoy the puzzle solving experience please do not publish the answers of this event.

About Adventure Map Voucher

  1. All vouchers inserted in Treasure Map are non-refundable nor exchangeable.
  2. All vouchers inserted in Treasure Map is valid within the specified period stated only.
  3. Terms and conditions are subjected on each company and event organizers are not responsible for any losses.

About Merchandise

  1. Merchandise is available at event. Only cash payment is accepted.
  2. Merchandise is available for participants to purchase only.

About Lucky Draw Campaign

  1. Participant who submit the correct answer, will entitle a chance of lucky draw.
  2. Lucky draw prize winners list and details of prize redemption will be announced on “Sanrio Characters and The Missing Treasure” official Facebook page on the 31st August 2017.
  3. The prize is non-exchangeable, non-refundable, and is not redeemable for cash or other prize.
  4. Event organizers reserves the right to make all final decision without any prior notification or any given reason.

About Safety, Medical Advisory

  1. While rational precautionary measures are taken by organizers in order to insure the safety of participants, organizers are not responsible for any deaths, injuries or damages.
  2. Organizers reserve the right to eliminate any participants considered not to have the physical strength to continue performance in order to prevent participants from great harm or injuries.
  3. Organizers recommend participants not to run while joining the treasure hunt game.




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  • What is included in the admission ticket? Each admission ticket is eligible for one treasure map, adventure kit, and special gift. For those who submit the correct answer, will have a chance to enter lucky draw.
  • Do I need to purchase admission tickets for my kids? All participants should be admitted with valid admission tickets to enjoy the event and each valid admission ticket is eligible for one person only. Children aged above 2 must purchase an individual admission ticket. Ticket price is the same for both adult and children.
  • Is there any age limitation to participate? There is no age limitation. However, the puzzle might be too complicated for children aged under 12. We recommend children shall be accompanied by adult.
  • How can I buy admission ticket online? You can purchase the ticket at www.eventpop.me.
  • How can I buy admission ticket on-site? Ticketing counter is located at Eden 3, Central World. Tickets are of limited quantity and while stock lasts.
  • What is the regulation for online ticket? Online booking must be made at least one day before your visit.
  • What is the regulation for on-site ticket? Sale of on-site ticket end 1.5 hours before Central World close. Last sale of on-site tickets from Mon – Sun & PH: 20:30
  • Where can I redeem my Adventure Kit after I purchased the ticket online? You can present your e-ticket from Eventpop to redeem your Adventure Kit at the online section at the ticketing counter onsite. Please note that during peak hours, queues are expected at the entrance area.
  • Can I redeem my Adventure Kit earlier or later than the date and time printed on confirmation email on site? No. Adventure Kit can only be redeem on the date that specified on your confirmation email.
  • What is the average game length? On average, it would take approximately 1.30 – 2 hours to complete the game
  • What is the opening hour of the event? Ticketing counters open daily from 10:30 to 21:30 every day for ticket sale. Participants can redeem the special gift until 22:00.
  • How to solve the mystery? Please follow the instruction given in the treasure map.
  • What if I cannot solve it? You can still claim your special gift by submitting the answer sheet at the goal counter. But you will lose the chance to win the final special prize in the after-event lucky draw campaign.
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  1. Please do not move or damage the decoration in the event area.
  2. Event related decorations are installed at public area of Central World, please do not enter prohibited areas.
  3. We welcome participants to share their experiences (E.g. Online platform) , but to ensure all participants can enjoy the puzzle solving experience please do not publish the answers of this event.
  4. Ticket is non-exchangeable and non-refundable.
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